IT Empathy ® Testimonials – What the professional say about us.


IT Empathy ® Testimonials


What the professionals say about us.

Client Prabjoyt Singh

IT Infrastructure Lead

Arriva Rail London


"IT Empathy is an outstanding service provider and supplier. Excellent communication, effective services, and efficient delivery. I would highly recommend using IT Empathy as the vast range of services offered (with the product knowledge and technical experience) can assist any business with their IT."


Hendrickson Charmont

Deputy Head of IT

Arriva Rail London


"I used Jon’s consultancy company to help us deliver key IT projects. The service we got was extremely professional and outstanding. The Rail IT knowledge Jon has is priceless."


ClientGbemiga Oladuti

IT Consultant



"I've had the pleasure of working with Jon Bailey of IT Empathy, in the delivery of multiple projects for Arriva Rail London, London Overground & TFL. Jon's knowledge, professionalism and amicable personality allows him to provide a flexible consultancy service to clients. Jon has a proven track record of project delivery and I hope to work with him again in the future."


Client Luke Bucknell

Technology Transformation Manager

MTR Elizabeth line


"IT Empathy Limited provides excellent IT services with a wide range of assistance to offer from consultancy, support, supply chain, and more. Staff are very technical but keep it simple for the customer to understand. IT Empathy Limited constructs its services based upon the customer and their industry requirements which shows a deep understanding of their clients. Also, IT Empathy Limited is very innovative and progressive in its approach to new services and recommendations. A service provider I will be looking to use again in the future."



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IT Empathy ® Podcast

Podcast episodes

S1 EP13: AI Washing

S1 EP12: Rise of the YouTube Auditors

S1 EP11: Microsoft Cyber Signals and OpenAI

S1 EP10: Google Circle to Search

S1 EP9: Podcast Lessons

S1 EP8: Cybersecurity Strategy in the age of SaaS

S1 EP7: Business Startup Lessons

S1 EP6: What is IT Empathy?

S1 EP5: What are AI Deep Fakes?

S1 EP4: QR Code Cyber-attacks

S1 EP3: Platforms for innovation

S1 EP2: Innovation, Engagement and Communication

S1 EP1: Introducing the IT Empathy podcast


Extra Blog content

2023: There is opportunity in all problems. This leads to innovation!

2023: High-level Cybersecurity Strategy


2020: Amazon Distance Assistant Innovation

2018: NetApp ONTAP AI

2018: The Cybersecurity Yin and Digital Innovation Yang

2018: Why Is Corporate Internet Expensive?

2016: The Jenga Change Analogy